At Tredvik, we believe getting the support you need shouldn’t come with hidden fees. Here is everything you need to know about how we get your order to your doorstep.
Shipping & Tracking
- Free Shipping: We are proud to offer FREE standard shipping on every single order, with no minimum purchase required.
- Order Tracking: Once your package is dispatched from our fulfillment center, we’ll email you a confirmation containing your tracking link and number. Please allow up to 48 hours for tracking details to update within the carrier’s system. You can easily monitor your delivery progress using the link provided in your email or via our global tracking tools.
Taxes & Import Duties
Orders delivered internationally may be subject to local import duties, customs clearance fees, and taxes upon arrival in your destination country. These charges are determined by local authorities and are the sole responsibility of the recipient. For specific rates or estimates, please check with your local customs office prior to ordering.
Lost, Damaged, or Missing Packages
Every Tredvik order is thoroughly inspected and securely packed before leaving our facility. While we cannot be held liable for carrier transit delays, handling damage, stolen packages, or incorrect address entries provided at checkout, we are always here to support you and help navigate any delivery issues.
If your package arrives damaged or goes missing in transit:
- Contact the shipping carrier directly to file an official claim.
- Reach out to our team at [email protected] with your order number and claim details, and we will assist you through the resolution process.